Available manuals will appear in the Downloads section above. If your model is not currently listed, contact our support team and include the exact model name.

Compare the user weight limit, seat size, folded dimensions, driving range and intended use. For dealer or product-selection support, contact FreedomChair with your market and application requirements.

Use the original charger supplied for the product and follow the charging instructions for the exact model. Charge in a dry, ventilated area and avoid using damaged cables, plugs or battery housings.

Battery removal depends on the product model and battery configuration. Check the model-specific manual before removal and confirm transport requirements directly with the airline or transport operator.

Folding and disassembly procedures vary by model. Turn off the power, secure removable components and follow the illustrated steps in the product manual before lifting or transporting the wheelchair.

Stop using the product in a safe location, switch off the power and check the battery connection, motor release levers and controller cable. If the warning remains, record the indicator pattern and contact support.

Inspect tires, brakes, fasteners, cables, battery connections and folding points regularly. Maintenance frequency depends on use and environment; follow the inspection schedule in the model-specific manual.

Contact the dealer who supplied the product or the FreedomChair support team. Provide the model, serial number, purchase information and clear photos or video of the issue to help speed up assessment.