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You are here: Home » Support » Warranty

Warranty

We hereby confirmed that we will provide the warranty for each freedomchair, and we will handle any issue on the wheelchair under the warranty period, based on the correct use.

Lithium Battery and Battery Charger

1 Year warranty from the date of purchase(battery capacity less than 80% renewed in six months, one year 

Frame

2 year warranty from the date of purchase

Other unlabeled consumables such as pedal / tires

3 month warranty from the date of purchase

Quality Assurance Listing

Part    Coverage Remarks Part    Coverage Remarks
Frame   2 Years Non-deliberate damage Battery   1 Years Non-deliberate damage
Motor   2 Years Non-deliberate damage Joystick 1 Years Non-deliberate damage
CPU    1 Years Non-deliberate damage Wearing Parts 3Months Non-deliberate damage

Warranty claim

Please contact your local authorized dealer and schedule an appointment for service. 
( Please take care of your original receipt or proof of purchase. )
Click to find local dealer contact information
Please fill out the form blow to contact Freedomchair Service Center directly with any questions or concerns regarding your warranty.

CONTACT

 East Of Matang Road, Kunshan, 
Jiangsu, China (Mainland)
 +86-512-57816288
Whatspp:  +86-137 7318 1587
 info@freedom-chair.com

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